Tag: mySocialSecurity

Senior couple on a laptop computer at the kitchen table

Retiring baby boomers are increasing the demand for services from the U.S. Social Security Administration (SSA) at a time when budget constraints and retiring staff are limiting the agency’s capacity to deliver them.  Using online services – rather than contacting a representative – offers a way for SSA to meet increased demand with fewer resources…

People of different ages and nationalities

Most workers have never created an online my SocialSecurity account to get an estimate of their future retirement benefits. The people who do use this feature tend to be older or are retired and already receiving their benefits. If only more younger adults would log on. One 31-year-old worker, after looking up his personal estimat…