November 21, 2013
CFPB Guidance for Financial Consumers
The federal agency in recent weeks has released information for homebuyers and for seniors seeking financial advisers. It also accepts complaints about a growing list of financial products.
Homebuyers Seeking Help:
Individuals can search CFPB’s website for experienced home-buying counselors, by state. These counselors are approved by the U.S. Department of Housing and Urban Development.
To find a counselor, click here.
Seniors Seeking Financial Advisers: To help protect older Americans from poor financial advice, CFPB has created a handy guide to help them find a trustworthy adviser. The guidance includes the right questions to ask and the importance of proper certification.
Financial consumers may submit complaints about specific products or financial companies on the CFPB’s website. In early November, for example, the agency began accepting complaints about payday loans.
Click here to complain about your payday loan, mortgage, credit report, credit card, or student loan.